At Gkart Accessories, customer satisfaction is our top priority. We strive to provide the best mobile accessories and ensure a smooth shopping experience. Please read our Cancellation and Refund Policy carefully before placing an order.

Order Cancellation

• Orders can be cancelled within 24 hours of placing the order, provided the order has not yet been shipped.

• To cancel your order, please contact us at [support@gkartaccessories.in] or call our customer support team.

• Once your order has been shipped, it cannot be cancelled. In such cases, you may initiate a return after delivery.

Refund Policy

We process refunds in the following situations:

1. Order Cancellation (before shipping):

   • If you cancel your order within 24 hours and before it is shipped, you will receive a full refund to your original payment method.

2. Defective or Damaged Product:

   • If you receive a defective, damaged, or wrong item, please inform us within 7 days of delivery.

   • We may request photos or videos of the product to verify the issue.

   • Once approved, we will either replace the item or issue a full refund.

3. Product Not Delivered:

   • If your order does not reach you due to issues from our side (lost shipment, non-availability of stock, etc.), you will be eligible for a full refund.

Non-Refundable Situations

• Products damaged due to customer mishandling or improper use.

• Products without original packaging, accessories, or invoice.

• Customized or special-order products that cannot be resold.

Refund Processing Time

• Once approved, refunds will be processed within 7–10 business days.

• Refunds will be credited back to the original payment method (Credit/Debit Card, UPI, Net Banking, etc.).

Need Help?

For any questions about cancellations, returns, or refunds, please contact our support team:
support@gkartaccessories.in
+91-9311232425

We’re here to ensure your shopping experience at Gkart Accessories remains hassle-free and satisfying.